4. What are your payment options?

We accept the following payment methods:PayPalOnline Banking PaymentsOver-the-Counter Bank DepositsDebit/Credit CardE-wallet paymentsPlease note, we do not offer Cash on Delivery (COD).

9. What situations are excluded from the warranty?

The warranty does not cover:Damages or losses due to improper use, storage, transportation, mishandling, or dropping.Damage caused by repairs or tampering by the customer or third parties.Losses or damages caused by natural calamities or accidents beyond the manufacturer’s control.

Frequently asked questions

No, we do not recommend using our devices if you are pregnant or breastfeeding. Please consult with your doctor for more information.

No, our devices are not recommended for individuals aged 15 years and below.

No, we currently do not provide same-day delivery services.

We accept the following payment methods:

PayPal
Online Banking Payments
Over-the-Counter Bank Deposits
Debit/Credit Card
E-wallet payments
Please note, we do not offer Cash on Delivery (COD).

Shipping typically takes 3-5 business days, depending on your location.

Yes, we accept international orders! We ship via DHL, and it usually takes around 2 weeks or more, depending on the destination.

For devices in need of repair (whether under warranty or not), customers may send the product to our main office for evaluation and servicing.

Yes, our devices come with a 6-month warranty. Any defects in material or workmanship within this period will be corrected free of charge.

The warranty does not cover:

Damages or losses due to improper use, storage, transportation, mishandling, or dropping.
Damage caused by repairs or tampering by the customer or third parties.
Losses or damages caused by natural calamities or accidents beyond the manufacturer’s control.

Frequently asked questions

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