Frequently Asked Questions

Q: 2. Payment options

We accept the following forms of payment:a. Bank depositb. Paypal For COD/ Credit Card / Debit Payment - you may check out using Lazada link.The order total includes the sales tax amount. You will not need to pay any extra duties or taxes at delivery if shipped within the Philippines. You will receive an invoice with the billing details entered at checkout for every order placed on the website. Shipping fee is added upon checkout.

You can explore products online by choosing a product category. When you have made your selection, add the product to your shopping cart. You can review your shopping cart and proceed to checkout from the icon on the top right-hand corner of the page. To complete your purchase, simply enter your shipping, billing and payment details.

We accept the following forms of payment:
a. Bank deposit
b. Paypal

For COD/ Credit Card / Debit Payment - you may check out using Lazada link.

The order total includes the sales tax amount. You will not need to pay any extra duties or taxes at delivery if shipped within the Philippines. You will receive an invoice with the billing details entered at checkout for every order placed on the website. Shipping fee is added upon checkout.

The order will be confirmed when we send the confirmation email or SMS for each shipment to the email address or mobile number you provided.

Should you need to modify your order, please contact us as soon as possible. After the order has been shipped out for delivery, it can no longer be modified. For security reasons we cannot change the shipping and billing address. If you notice any mistakes or need to request minor modifications, please let us know and we will do our best to provide assistance.

Shipment rates will be based on Lazada shipment costs.

For orders thru Lazada - please refer to Lazada Return policy

We'd love to hear from you. Email us at customer@lovekderma.com! We will try to answer as quickly as possible

Please expect replies between Monday
to Friday, 10AM to 7PM. (Except on Holidays).

Shipping Internationally

Contact us:
Email: customer@lovekderma.com
Tel: (02)8850-1599/(02)8850-3045

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